{{tag>Handset_Features Call_Forwarding Call_Divert Yealink Yealink_T1_Series Yealink_T2_Series Yealink_T4_Series}} ====== Enabling and Disabling Call Forwarding on Yealink T2 and T4 Series Handset ====== This guide explains how to enable and disable the Call Forwarding (sometimes referred to as call divert) feature on the following handsets: * Yealink T19P (including T19P E2) * Yealink T20P * Yealink T21P (including T21P E2) * Yealink T22P * Yealink T23G * Yealink T26P * Yealink T27P * Yealink T27G * Yealink T28P * Yealink T29G * Yealink T40P * Yealink T41P * Yealink T42P * Yealink T46G * Yealink T48G ===== From the Phone Menu ===== ==== Always Forward ==== //Always Forward// will unconditionally forward all calls to the specified telephone number. === To Enable Always Forward from the Phone Menu === - Press the **Menu** softkey - Press **2** for **2. Features** - Press **1** for **2. Call Forward** - Press **1** for **Always Forward** - Highlight **1. Always Forward** and toggle so it is **Enabled** - Highlight **2. Forward to** and enter the destination telephone number which should receive forwarded calls - Press the **Save** softkey === To Disable Always Forward from the Phone Menu === - Press the **Menu** softkey - Press **2** for **2. Features** - Press **1** for **2. Call Forward** - Press **1** for **Always Forward** - Highlight **1. Always Forward** and toggle so it is **Disabled** - Press the **Save** softkey ==== Busy Forward ==== //Busy Forward// will conditionally forward all calls to the specified telephone number if the handset is already on a phone call. === To Enable Busy Forward from the Phone Menu === - Press the **Menu** softkey - Press **2** for **2. Features** - Press **1** for **2. Call Forward** - Press **2** for **Busy Forward** - Highlight **1. Busy Forward** and toggle so it is **Enabled** - Highlight **2. Forward to** and enter the destination telephone number which should receive forwarded calls - Press the **Save** softkey === To Disable Busy Forward from the Phone Menu === - Press the **Menu** softkey - Press **2** for **2. Features** - Press **1** for **2. Call Forward** - Press **2** for **Busy Forward** - Highlight **1. Busy Forward** and toggle so it is **Disabled** - Press the **Save** softkey ==== No Answer Forward ==== //No Answer Forward// will conditionally forward all calls to the specified telephone number if an incoming call is not answered in a specified amount of time. === To Enable No Answer Forward from the Phone Menu === - Press the **Menu** softkey - Press **2** for **2. Features** - Press **1** for **2. Call Forward** - Press **3** for **No Answer Forward** - Highlight **1. No Answer Forward** and toggle so it is **Enabled** - Highlight **2. Forward to** and enter the destination telephone number which should receive forwarded calls - Highlight **3. After Ring Time** and select the desired time out. Each ring is approx 3 seconds. - Press the **Save** softkey === To Disable No Answer Forward from the Phone Menu === - Press the **Menu** softkey - Press **2** for **2. Features** - Press **1** for **2. Call Forward** - Press **3** for **No Answer Forward** - Highlight **1. No Answer Forward** and toggle so it is **Disabled** - Press the **Save** softkey