{{tag>Handset_Features Call_Transfer Cisco_SPA500_Series Cisco_SPA300_Series}}
====== How to Transfer a Call on Cisco SPA500 and Cisco SPA300 Series IP Phones ======
This guide explains how to transfer a phone call on the following handset models:
  * Cisco SPA303G
  * Cisco SPA501G
  * Cisco SPA502G
  * Cisco SPA504G
  * Cisco SPA508G
  * Cisco SPA509G
  * Cisco SPA512G
  * Cisco SPA514G
  * Cisco SPA525G2

==== Attended Transfer ====
An **attended transfer** is when you perform a call transfer and consult if the target person wishes to accept the call.

Once you have taken a call and identified the call is to be transferred:
  - Press the **xfer** softkey\\ //This will place the caller on hold//
  - Dial the //target extension number//
  - Press **dial** softkey
  - When the target extension answers, consult if he/she wishes to take the call
    - If the call is to be transferred press **xfer** softkey to complete the transfer
    - If the call is //not// to be transferred simply press the **cancel** softkey\\ //The caller will be taken off hold and the call will resume//

==== Blind Transfer ====
A **blind transfer**, also called an **unattended transfer**, is when you perform a call transfer without consulting with the target extension first.

Once you have taken a call and identified the call is to be transferred:
  - Press the **xfer** softkey((Alternatively, press the **bxfer** softkey - you may need to use the //arrow keys// to scroll right to make this softkey visibile))\\ //This will place the caller on hold//
  - Dial the //target extension number//
  - Press **dial** softkey
  - Immediately press the  **xfer** softkey to complete the transfer\\ //When the target extension answers they will immediately be on call with the caller//