{{tag>Handset_Features Call_Transfer Yealink Yealink_T1_Series Yealink_T2_Series Yealink_T4_Series}}
====== How to Transfer a Call on Yealink T2 Series and T4 Series Handset ======
This guide explains how to transfer a phone call on the following handset models:
  * Yealink T19P (including T19P E2)
  * Yealink T20P
  * Yealink T21P (including T21P E2)
  * Yealink T22P
  * Yealink T23G
  * Yealink T26P
  * Yealink T27P
  * Yealink T27G
  * Yealink T28P
  * Yealink T29G
  * Yealink T40P
  * Yealink T41P
  * Yealink T42P
  * Yealink T46G
  * Yealink T48G

==== Attended Transfer ====
An **attended transfer** is when you perform a call transfer and consult if the target person wishes to accept the call.

Once you have taken a call and identified the call is to be transferred:
  - Press the **Tran** softkey((You can also use the **TRAN** button on the keypad instead of the **Tran** softkey))\\ //This will place the caller on hold//\\ //On the Yealink T4 handsets this will appear as the **Transfer** softkey//
  - Dial the //target extension number//
  - Press **# SEND** on the keypad
  - When the target extension answers, consult if he/she wishes to take the call
    - If the call is to be transferred press **Tran**  to complete the transfer((You can also use the **TRAN** button on the keypad instead of the **Tran** softkey))
    - If the call is //not// to be transferred
      - Press **Cancel** //The caller will remain on hold//
      - Press **Resume** to take caller off hold and resume call

==== Blind Transfer ====
A **blind transfer**, also called an **unattended transfer**, is when you perform a call transfer without consulting with the target extension first.

Once you have taken a call and identified the call is to be transferred:
  - Press the **Tran** softkey((You can also use the **TRAN** button on the keypad instead of the **Tran** softkey))\\ //This will place the caller on hold//\\ //On the Yealink T4 handsets this will appear as the **Transfer** softkey//
  - Dial the //target extension number//
  - Immediately press the **Tran** softkey to complete the transfer((You can also use the **TRAN** button on the keypad instead of the **Tran** softkey))\\ //When the recipient extension answers they will be speaking with the caller straight away\\