{{tag>Troubleshooting Firmware_Upgrade Advanced_Tasks Yealink Yealink_T1_Series Yealink_T2_Series Yealink_T3_Series Yealink_T4_Series}} ====== How to Upgrade the Firmware on the Yealink T1, T2, T3 and T4 Series IP Phones ====== This guide explains how to upgrade the firmware on the Yealink T1, T2, T3 and T4 series IP phones. If you need assistance then please contact support by calling **0330 445 0000**, emailing **support@surevoip.co.uk** or using the **Live Help** feature at the bottom-right of this website. ====== Upgrading the Firmware ====== This guide explains how to manually upgrade the firmware for the following **Yealink** handsets (purchase a [[http://www.surevoip.co.uk/store/brand/yealink|Yealink IP phone]] from the [[http://www.surevoip.co.uk/store/|SureVoIP Store]]): * Yealink T18P * Yealink T19P * Yealink T20P * Yealink T21P * Yealink T22P * Yealink T23G * Yealink T26P * Yealink T27P * Yealink T28P * Yealink T29G * Yealink T32G * Yealink T38G //Please note that the interface for upgrading the Yealink T32G and T38G may differ slightly.// //These instructions can also be followed to upgrade a Yealink T4 Series handset but interface may appear differently.// ==== Step-by-Step Guide ==== - Visit the Yealink Firmware page [[http://www.yealink.co.uk/Firmware]] and select your phone. - Download the relevant UK firmware for your phone model to your desktop. - Open the downloaded archive file and extract the containing .rom file. You may need [[http://rarlabs.com/download.htm|WinRAR]] to open the file. - In your web browser, type in the IP address of your handset. \\ //To find out the IP address, press **Menu** then **1. Status** and **1. IP ** is the IP address.//\\ The default **username** is **admin** and the default **password** is **SUREVOIP + //last 6 digits of MAC//**\\ press the OK button on your phone and note the last 6 digits of the MAC (ie SUREVOIP10A5B7) - Go to the **Settings** tab.\\ {{::yealink_firmware_update_.png|}} - Click on **Upgrade**\\ {{:yealink_firmware_update_2_.png|}} - Click **Choose file**\\ {{::yealink_firmware_update_3_.png|}} - Locate the extracted .rom file, ie **2.60.0.100.rom** - Click OK, then click **Upgrade**.\\ {{:yealink_firmware_update_4_.png|}} - Follow any remaining on-screen instructions. * :!: Where it says do not power off, do not interfere at all, or you may cause your phone to become non-functional. * Please be patient, it may take up to 15 minutes to complete the process.