{{tag>Setup Aastra Mitel Configuration}} ====== How to Set Up the Aastra/Mitel Series IP Phones ====== This guide explains how to set up the **Aastra 6730i** series and **Aastra 6750i** series SIP Telephones. For more information on the Aastra/Mitel range of SIP Telephones, please visit the [[https://www.mitel.com/sip-phones|Mitel product website]]. Please note that Aastra is now owned by Mitel. ===== Configuration ===== - Obtain the handset IP address.\\ //Press the Spanner button, scroll down to 3. Phone Status and select 1. IP & MAC Address.// - Type the IP address into your web browser. - Log in when prompted.\\ //The default username is **admin** and the default password is **22222**// - Under **Advanced Settings** select **Global SIP**. * Enter your name, or anything meaningful, into **Screen Name** and **Screen Name 2** * In **Phone Number** put in your //SIP Authentication Username//. * In **Caller ID** put in your //SIP Authentication Username//. * In **Authentication** put in your SureVoIP Authentication User ID that has been provided to you. * Enter your SureVoIP password into **Password** as provided. * **Line Mode** should be **Generic**. * **Proxy Server** should be entered as provided to you. It might be identified as //Registrar server//. It is typically not necessary to set Outbound Proxy. * **Proxy Port** should be **5060** * **Registrar Server** should be the same as **Proxy Server**. * **Registrar Port** should also be **5060** * Towards the bottom, under **Codec Preference List** select **G.722** at **Codec 1** and **G.711a (8K)** at **Codec 2** - Click **Save Settings** - Restart the phone by going to **Reset** under **Operation** then clicking **Restart**. - Once the phone has rebooted and is back online, click **System Information** under **Status** and check the **SIP Status** section that the lines are appearing as **Registered**. ===== Troubleshooting ===== If registration is failing, check over the settings entered above. Ensure **[[troubleshooting:sip_alg:start|SIP ALG]]** is disabled on your router. See [[troubleshooting:sip_alg:start|this page]] for further information. If the Status page shows timeout, check over your [[..:..:nat_and_firewall_settings|firewall settings]]. Try using //TCP// instead of //UDP// for **SIP Transport**. This may help in situations where SIP ALG on a router is causing issues and there is no way to disable it. If calls are cutting out, or the phone loses registration, enable or increase the frequency of SIP keep-alive settings. Set **Line 1 -> Registration Period** (under Basic SIP Network Settings) to a lower figure. If you are still having trouble registering, contact [[http://www.surevoip.co.uk/contact-surevoip|SureVoIP Technical Support]].