====== Bria 5======
This guide explains how to set up **Bria 5** (PC and Mac) with the SureVoIP Hosted VoIP and Single User services.

**Bria 5** is a carrier-grade next generation softphone application that enables you to manage your communications easily and efficiently – all from your computer desktop. Replacing or complementing your hard phone, the Bria softphone allows you to make VoIP and Video calls over IP, see when your contacts are available, send Instant Messages and transfer files with ease and efficiency. 

See [[http://www.counterpath.com/bria|CounterPath Bria 5]] website for more info on Bria 5.

If you are using Bria on Android then please see the [[bria_android_edition|Bria Android Edition Setup Guide]].

If you are using Bria on iPhone then please see the [[bria_iphone_edition|Bria iPhone Edition Setup Guide]].

===== Setting up Bria 5 =====
  - Once installed, launch Bria, ensuring you have your SureVoIP Account information handy. Configuration is very straight forward.
  - On the very first launch, you will be asked to connect to a login server. Select **No Login Required**
  - On the main screen, click **Softphone** then click **Account Settings**
  - Click on **Add**\\ {{:howtos:setup:bria5account_settings.jpg|}} 
  - The //SIP Account// windows pops up. Fill it with your provided SureVoIP details.\\ {{:howtos:setup:sip_account_details.jpg|}}
  - Go to the **Voicemail** tab and set the dial voicemail to ***97**\\ {{:howtos:setup:voicemail.jpg}}
  - Go to the **Topology** tab and set **Firewall traversal method** to **None (use local IP address)**\\ {{:howtos:setup:bria5topology.jpg}}
  - Go to the **Transport** tab and set **Signalling transport** to **UDP**\\ {{:howtos:setup:bria5transport.jpg}}
  - Finally, go to the **Advanced** tab and uncheck **Use rport**\\ {{:howtos:setup:bria5_use_rport.jpg}}
  - Press **OK** and **Apply** on the accounts window. 
  - Start making calls using your set up SureVoIP account!

For more in-depth information on manually configuring Bria 5, please consult the [[http://www.counterpath.com/assets/product_documents/Bria_5_for_Windows_and_Mac_User_Guide_R0.pdf|Bria 5 Administrator Guide]].

===== Troubleshooting Bria =====
If you can not register, check over your username and password, and that the SIP settings have been entered correctly .

Ensure [[troubleshooting:sip_alg|SIP ALG]] has been disabled on your router. See [[troubleshooting:sip_alg|this page]] for more information.

If you experience a delay when answering calls then ensure **Firewall traversal method** is set to **None (use local IP address)**. This can be found under the **Topology** tab.

===== Resources =====
  * [[http://www.counterpath.com/bria|Bria 5 Official Website]]
  * [[http://www.counterpath.com/assets/product_documents/Bria_5_for_Windows_and_Mac_User_Guide_R0.pdf|Bria 5 Windows Administrator Guide]] - Also covers Mac.