{{tag>Setup Softphone Configuration Bria Smartphone Apple iPhone Apple_iOS}} ====== How to Set Up Bria iPhone Edition====== **Bria iPhone Edition** is a carrier-grade SIP softphone for Apple iPhone(tm), iPod Touch(tm) and iPad(tm). Bria can be obtained from the [[http://www.counterpath.com/bria-iphone-edition.html|Bria official website]] or the iPhone App Store. Bria is also available for Windows, Mac and Android. If you have purchased [[bria_stretto_android|Bria Stretto for iPhone]] from SureVoIP then please see [[bria_stretto_android|this guide]] to have your softphone automatically provisioned. ===== Setting up Bria ===== - Once installed, ensure you have WiFi and/or 3G properly set up on your device. - Launch Bria, ensuring you have your SureVoIP Account information handy. - Tap the **+** button at the top-right and fill out the details with the account information provided. * **Display As** can be your name. * **Username** is the SureVoIP SIP username as provided.\\ //It may also be referred to as the Authentication Name or Register Name.\\ If you have a SureVoIP Hosted phone system, this will be your Extension. // * **Password** is the SureVoIP SIP password as provided. * **Domain** is the //SIP Proxy// or //Registration Server// as provided.\\ //It may also be referred to as Authentication server or Proxy server.// - Tap **Register** - Once registered, try placing a call by tapping the Phone icon. For information on other features, please consult the [[http://stage.counterpath.com/assets/product_documents/Bria_iPhone_v2_User_Guide_R3.pdf|Bria iPhone Edition User Manual]]. ===== Troubleshooting Bria ===== If you can not register, check over your username and password, and that the SIP settings have been entered correctly . Ensure you have WiFi or 3G enabled (you will need to have a data plan with your provider). Check you have STUN disabled. - Settings > Advanced > Network Traversal Strategy and select **Server Managed** - Settings > Advanced > //Your Account// > Account Advanced and set **Global IP** to **OFF** Check the **SIP Transport** is set to **TCP** - only do this for troubleshooting, you should normally use **UDP**. - Settings > Advanced > //Your Account// > Account Advanced and set **SIP Transport** to **TCP** - Settings > Advanced > //Your Account// > Account Advanced and set **Encrypt Audio** to **Never** If you are connecting to the Internet using WiFi then ensure [[troubleshooting:sip_alg|SIP ALG]] has been disabled on your router. See [[troubleshooting:sip_alg|this page]] for more information. ===== Resources ===== * [[http://stage.counterpath.com/assets/product_documents/Bria_iPhone_v2_User_Guide_R3.pdf|Bria iPhone Edition User Guide]] Official Manual * [[http://www.counterpath.com/bria-iphone-edition.html|Bria iPhone Edition Official Website]]