{{tag>Setup Grandstream Configuration}}
====== How to Set Up the Grandstream GXP2160======
The **Grandstream GXP2160** is an enterprise SIP telephone with support for up to four lines, dual ethernet ports and can be configured through the built in web configuration page.

This guide has been written for the Grandstream GXP2160 but should also apply for similar models.

This guide will apply for the following handsets:
  * Grandstream GXP2130 v2
  * Grandstream GXP2135
  * Grandstream GXP2140
  * Grandstream GXP2160
  * Grandstream GXP2170

See the Grandstream GXP2160 [[http://www.grandstream.com/products/ip-voice-telephony/enterprise-ip-phones/gxp2160|product page]] for more info.
====== Configuration ======
  - Once the phone has powered up, press the menu button and go to Status then Network Status.\\ //The Menu button is the button in the centre of the arrow keys.//\\ \\ The default username and password is **admin** if it has not already been changed.\\ \\ 
  - Now go to the Account 1 General settings.\\ {{ :howtos:setup:grandstream_acc1_general_highlight.png?400x300 |}} \\ 
  - Fill out your provided SIP details as below.\\ Your details can be found in your Welcome Pack.
{{ :howtos:setup:grandstream_acc1_gen_settings.png?400x300 |}}\\ 

====== Troubleshooting ======
If the phone will not register, check over the account info page for anything that may be mistyped.

Ensure that:
  * **Account Active** is set to **Yes**
  * **SIP Settings -> Basic Settings** -> **SIP Registration** is set to **Yes**
  * **SIP Settings -> Basic Settings** -> **SIP Transport** is set to **UDP**
  * **SIP Settings -> Session Timer** -> **Caller Request Timer** is set to **Off**
  * **SIP Settings -> Session Timer** -> **Callee Request Timer** is set to **Off**
  * **SIP Settings -> Session Timer** -> **Force Timer** is set to **Off**
  * **Audio Settings ** -> **Send DTMF** is set to **via RTP (RFC2833)**
  * **Audio Settings ** -> **Preferred Vocoder - choice 1** is set to **G.722(wide band)**
  * **Audio Settings ** -> **Preferred Vocoder - choice 2** is set to **PCMA**


Ensure [[troubleshooting:sip_alg|SIP ALG]] is disabled on your router. See [[troubleshooting:sip_alg|this page]] for further information.

Your firewall is not preventing your phone from reaching the internet. Please refer to the [[..:..:nat_and_firewall_settings|NAT and Firewall settings]] page.

:!: Please be aware that we do not support this model so will be unable to offer assistance. Please contact your supplier for further assistance if required.