{{tag>Setup Sangoma Sangoma_S-Series Configuration}}
====== How to Set Up the Sangoma S-Series IP Phones ======
This guide explains how to set up the **Sangoma S-Series** series IP phones.

This guide will apply for the following handsets:
  * Sangoma s205
  * Sangoma s305
  * Sangoma s400
  * Sangoma s405
  * Sangoma s500
  * Sangoma s705


For more information on the Sangom S-Series range of IP phones, please visit the [[https://www.sangoma.com/products/phones/|Sangoma IP Phones official page]].

====== Configuration ======
  - Obtain the handset IP address.\\ //Press the **Config button** on the far right, select **Status** then select **Information**. Note the IP address//
  - Type the IP address into your web browser.
  - Log into the web interface\\ //If the handset was supplied by SureVoIP then the default username is **admin** and the password is the last 6 digits of the MAC. Otherwise the default username is **admin** and the default password is **admin**//
  - Go to the **Account** tab
  - Click on **Basic**
  - Ensure **Account Active** is set to **Yes**
  - Set **Primary SIP Server** the //SIP Registrar// as shown in your Welcome Pack
  - Ensure **SIP Transport** is set to **UDP** (unless we advise otherwise)
  - Set **SIP User ID** and **SIP Authenticate ID** to your //SIP Username// as shown in your Welcome Pack
  - Set **Authenticate Password** to your //SIP Password (Secret)// as shown in your Welcome Pack

====== Additional Settings ======
These are optional settings, but are highly recommended to get the best experience out of your phone.

=== To set time server ===
  - Go to Settings -> Date&Time tab
  - Set **Timezone** to **0 United Kingdom(London)** (or the timezone relevant to your location)
  - Set **NTP Server** to **0.uk.pool.ntp.org** - or set to your own company NTP server if available
  - Set **Backup NTP Server** to **1.uk.pool.ntp.org** - or set to your own company NTP server if available
  - Set **Daylight Saving Time** to **Auto**

=== To set SIP keep-alive ===
  - Go to Account -> Advanced
  - Select the relevant account, usually the default of Account 1
  - Set **Sip Keep Alive mode** to **SIP OPTION**
  - Set **Sip Keep Alive Interval(Seconds)** to **30** (you may need to adjust this value depending on your firewall)

=== To set codecs ===
  - Go to Account -> Advanced
  - Select the relevant account, usually the default of Account 1
  - Set **Choice 1** to **G.722(wideband)**
  - Set **Choice 2** to **PCMA**
  - Set **PTime(ms)** to **20**


====== Troubleshooting ======
If registration is failing, check over the settings entered above.

Ensure [[troubleshooting:sip_alg|SIP ALG]] is disabled on your router. See [[troubleshooting:sip_alg|this page]] for further information.

If the Status page shows timeout, check over your [[..:..:nat_and_firewall_settings|firewall settings]].

If you are still having trouble registering, contact [[http://www.surevoip.co.uk/contact-surevoip|SureVoIP Technical Support]].