{{tag>Setup Softphone Configuration Zoiper Smartphone Android}} ====== Zoiper for Android ====== **Zoiper** is a multi-platform softphone which offers contact integration, conferencing, encryption and more. The Community version is free but has limitations on some features, such as call transferring. See [[http://www.zoiper.com/|Zoiper]] website for more information on Zoiper, or visit the [[https://play.google.com/store/apps/details?id=com.zoiper.android.app&hl=en_GB|Zoiper page on Google Play]] store. If you are using Zoiper on Windows then please see the [[zoiper|Zoiper for Windows Setup Guide]]. ===== Setting up Zoiper for Android ===== - Once Zoiper has been installed and launched, Enter the **Extension Number** followed by **@example.hosted.surevoip.co.uk** this can be found in your Welcome Pack. - Then enter the password for the extension, then click on **Create an account**\\ {{:howtos:setup:zoiper1.jpg?nolink&300|}} - The Hostname field should be filled automatically if not enter **example.hosted.surevoip.co.uk** from your Welcome Pack.\\ {{:howtos:setup:zoiper2.jpg?nolink&300|}} - Enter your **Extension Number**. Then enter the outbound proxy **example.hosted.surevoip.co.uk** \\ {{:howtos:setup:zoiper3.jpg?nolink&300|}} - Select **SIP UDP**.\\ {{:howtos:setup:zoiper4.jpg?nolink&300|}} - You will now see the **Account is ready**.\\ {{:howtos:setup:zoiper5.jpg?nolink&300|}} For more in-depth information on setting up Zoiper please consult the help guides at the [[http://www.zoiper.com/en/support/questions|Zoiper Support Questions]] site. ===== Troubleshooting Zoiper ===== If you can not register, check over your username and password, and that the SIP settings have been entered correctly . Ensure [[troubleshooting:sip_alg|SIP ALG]] is disabled on your router. See [[troubleshooting:sip_alg|this page]] for further information. If those are correct, also check your [[..:..:nat_and_firewall_settings#deskphones|firewall settings]]. If you are still not able to connect, contact [[http://www.surevoip.co.uk/contact-surevoip|SureVoIP Technical Support]].