====== Letter of Authority ====== The GNP Letter of Authority is usually required only for porting numbers which are part of a multi-line installation. A multi-line installation generally falls under: * ISDN (both ISDN2e and ISDN30e variants) * Featureline * Auxiliary Line * VoIP enabled numbers from certain providers Additionally, a GNP Letter of Authority will be required if you are porting your number from Skype. ===== Filling out the Letter of Authority ===== As the name implies, it is ultimately a letter giving SureVoIP authority to port your number and also obtain required information to enable porting of your number. Therefore, the LoA must be filled out in full and accurately. //Losing Communications Provider//\\ This is your current provider. Please fill out the name and also the registered address. This is usually found on an invoice. This information is required. //Customer Details//\\ This section requires you to fill out your company details. //Requester's Details//\\ This is contact details for the person in your organisation who is responsible for porting the numbers. This person must have authority to make decisions regarding the porting request. //Individual Numbers//\\ **Site address** must be filled out accurately. This is the address where the service is currently being provided (ie where the lines are physically located). Please don't forget the //post code//. The address is still still required even if you are porting VoIP enabled numbers. If this information is missing then your order can not progress. **Telephone Numbers to be ported** list the numbers here that you wish to port. Do not omit any numbers as this will cause delay.\\ Be sure to identify which number is the **main billing number**. //DDI Range//\\ DDI ranges are typically blocks of 10 numbers, but are sometimes smaller. These numbers must be ported together and identified as a DDI block. //Notes//\\ Put anything you feel may be helpful in this box. //Signature and Date// Don't forget to date, print your name and sign. We can not guarantee that an electronic signature will be accepted so we suggest printing, signing by hand, then scanning back in. ===== Submitting the Letter of Authority ===== Send the form to **porting@surevoip.co.uk** - please do not send to any other email address as this may delay processing.