How to Transfer a Call on Yealink T2 Series and T4 Series Handset

This guide explains how to transfer a phone call on the following handset models:

An attended transfer is when you perform a call transfer and consult if the target person wishes to accept the call.

Once you have taken a call and identified the call is to be transferred:

Press the Tran softkey¹⁾
This will place the caller on hold
On the Yealink T4 handsets this will appear as the Transfer softkey
Dial the target extension number
Press # SEND on the keypad
When the target extension answers, consult if he/she wishes to take the call
1. If the call is to be transferred press Tran to complete the transfer²⁾
2. If the call is not to be transferred
  1. Press Cancel The caller will remain on hold
  2. Press Resume to take caller off hold and resume call

A blind transfer, also called an unattended transfer, is when you perform a call transfer without consulting with the target extension first.

Once you have taken a call and identified the call is to be transferred:

Press the Tran softkey³⁾
This will place the caller on hold
On the Yealink T4 handsets this will appear as the Transfer softkey
Dial the target extension number
Immediately press the Tran softkey to complete the transfer⁴⁾
When the recipient extension answers they will be speaking with the caller straight away

¹⁾ , ²⁾ , ³⁾ , ⁴⁾
You can also use the TRAN button on the keypad instead of the Tran softkey