If you need to contact us then please call 0330 445 0000 or email support@surevoip.co.uk
Getting Started with ResiSwitch - An introduction to our residential platform
Getting Started with SureVoIP - How to get connected to SureVoIP
Getting Started with SureVoIP Instant Messaging - Connect to SureVoIP Instant Messaging XMPP/Jabber servers
Yealink Handsets Advanced Tasks
Phone Numbers - How to set destination for your phone numbers.
Contacts Directory - How to connect to the SureVoIP LDAP Contacts Directory servers to access your address book for your Global and private contacts and search them from your deskphone, softphone or email client.
Automatic Provisioning - Cisco, Gigaset, Polycom, Snom and Yealink handsets purchased from SureVoIP are automatically provisioned so all you need to do is plug them in.
NAT and Firewall Settings for VoIP
Linux and Windows Command Line Tools for Troubleshooting
SIP Traces - How to obtain SIP traces for troubleshooting PBX phone systems.
/*Broadband Routers - List of routers known to work or cause issues.*/
SIP ALG - If you are using the SureVoIP Single User or Hosted VoIP service you will most likely need to disable SIP ALG.
Handset Features - Guides on how to perform basic tasks on your handset, such as switching call waiting off and changing your ring tone.
Advanced Handset Guides - Guides on more advanced tasks, such as obtaining log or trace information.
API documentation - Full API documentation on all available features.
Troubleshooting guides for SureVoIP Partners and Resellers
SureVoIP Partner Provisioning - how to raise provisioning and porting requests for your new customer
Partner Troubleshooting - guidance on troubleshooting VoIP
Broadband Setup Information - for SureVoIP Business Broadband and SureVoIP Business FTTC