SureVoIP Business Broadband Router Setup

This guide contains basic router setup information for the following products:

This also applies for SureVoIP Fibre (FTTC).

We can supply you with a pre-configured Technicolor or DrayTek router - please contact our Sales Team.

Details required:

Broadband Username is as provided, and will be in the format xxxxxxxxxxx@suretec.ws
Broadband Password is as provided
Encapsulation: VC-MUX or similar
VPI/VCI: 0/38 - this should be set already by default
Protocol: PPPoA
Modulation: Automatic or Multimode ¹⁾
MTU Size: 1500
IP Address: Automatic or Dynamic

Details required:

Broadband Username is as provided in your Welcome Pack - it will be in the format xxxxxxxxxxx@suretec.ws
Broadband Password is as provided in your Welcome Pack
Encapsulation: VC-MUX or similar
VPI/VCI: leave as default
Protocol: PPPoA
Modulation: Automatic or Multimode
MTU Size: 1500
IP Address: Automatic or Dynamic
VLAN Tag Insertion (VDSL2): 101

Use the following DNS resolvers:

Use the following NTP time server:

We do not provide SMTP servers or relays at this time.

/*

Please see Ethernet Basic Set Up Guide for Ethernet services, including leased lines, EFM and EoFTTC. */

¹⁾

If on Business Premier you may wish to set this to ADSL2+ Annex M if not automatically identified.

ADSL Details